Lead Plumber
Company: Ace Hardware Home Services
Location: Denver
Posted on: March 13, 2025
Job Description:
Compensation Details:$26 - $30 Per HourJob Description:* The
technician will report to the Denver, NC office daily *Who we
are:Ace Hardware has been serving neighbors throughout America for
100 years. Ace launched Ace Hardware Home Services and is now
Bringing Helpful to Your Home---. Ace Hardware Home Services offers
a wide range of residential maintenance and home repair services
including plumbing, heating, cooling, electrical, handyman and
painting with the signature Ace Helpful service our customers know.
Helpful is what we do - and Ace is on a Mission to be the best,
most trusted provider of home preservation services.What You'll
Do:
- Complete plumbing, drain cleaning and other related in-home
service calls.
- Build and establish customer rapport to ensure we are providing
great service.
- Educate and assist customers on their home, finance options,
and maintenance plans.
- Provides technical support to customers.
- Understand your sales criteria and hold yourself accountable
for exceeding revenue goals.
- Be professional and knowledgeable: keep current on
manufacturer's products concerning installation, operation,
maintenance, service, and repair.
- Troubleshoot, diagnose, identify and repair residential
plumbing tasks, ranging from faucet repairs, and water heater
installations, to repipes with appropriate tools and materials for
repair.
- Train and mentor apprentices as needed.
- Participate actively in all training exercises, morning
meetings and retreats.
- Maintain a clean, organized job site and well-inventoried
truck.
- Provide exceptional customer service. Present yourself as
professional and knowledgeable to ensure the satisfaction of our
customer base and to win referrals and repeat business.
- Commit to high standards of ethics, honesty, and integrity.What
you need to succeed:
- Minimum 3-5 years of experience.
- Mechanical Aptitude.
- Valid Driver's License.
- High standards for your work. Excellence & integrity matter to
you.
- A growth-mindset and the want to get better every day.
- The ability to hustle & thrive under pressure.
- You are able to be a true team player with a positive attitude
at all times.
- You are dependable and consistent in all areas.Physical
Requirements:
- Physical dexterity in limbs and digits to operate hand and
power-driven tools and equipment commonly used in the field.
- Physical ability to lift, carry, push, and/or pull up to 50
pounds on a regular basis, and occasionally up to 100 pounds.
- Ability to continually walk, stand, climb, stoop, bend, kneel,
reach in all directions.
- Ability to maintain balance working off the ground using
ladders, scaffolds, and/or mechanical lifts.
- Ability to climb stairs and ladders and work in high,
precarious places.
- Ability to sit and/or stand for extended periods of time.
- Ability to work outside; exposed to heat and cold.
- Ability to see and read with or without vision aids.
- Ability to hear and speak to exchange information.
- Ability to perform maintenance duties and read blueprints,
drawings, and specifications.Why should you join our team?We live
our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity,
Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You
don't often see values like these in most corporate statements, but
Ace is different. These things are important to us. They represent
our commitment to the company, our employees, and to the Ace
brand.In addition to providing our employees a great culture, we
offer competitive benefits* that address life's necessities and
perks, many of which expand and improve year after year, including:
- Incentive/Commission/Bonus opportunities (Based on role / grade
level)
- 401(k) retirement savings plan with matching company
contributions, eligible on your first day!
- Comprehensive health coverage (medical, dental, vision, company
paid short-term disability, and long-term disability) and life
insurance benefits for you and your dependents.
- Warehouse Merchandise Discount!
- Paid time off & paid holidays (depending on role and month of
hire)
- Career Growth & opportunities within several channels
(Plumbing, Heating, Cooling, Electrical, Customer Service and
others). Your career at Ace is more than just a job. It's a chance
to be part of something meaningful. We help locally-owned
businesses thrive and make an impact in their communities.
- Ace invests in every employee we hire, with a key focus on
development and coaching. We offer classes, facilitator-led
courses, plus a performance management approach that goes beyond
the typical annual review.
- Robust Employee Assistance Program, which will provide
professional assistance for personal, legal, financial, work,
childcare and elder care support.* Benefits are provided in
compliance with applicable plans and policies.Want to be notified
when new jobs are posted? Follow the link below to create an
account and set up custom job alerts:Create Job AlertAbout Ace
Hardware Home ServicesAce Hardware Home Services is the most
trusted provider of home preservation services backed by Ace
Hardware and offering a wide range of residential maintenance and
home repair services including plumbing, heating, cooling,
electrical, handyman and painting.Ace Hardware has been serving
neighbors throughout America for nearly 100 years. Ace recognized
the need for a trusted service provider for home repairs and
launched Ace Hardware Home Services (AHHS). AHHS is now Bringing
Helpful to Your Home--- and it is our mission to deliver the same
level of Helpful service, convenience & quality that you have come
to expect from Ace Hardware.Equal Opportunity EmployerAce Hardware
Home Services is committed to a policy of promoting equal
employment opportunities. The company recognizes the importance of
diversity and leveraging the skills and talents of all people to
the mutual advantage of each individual and the organization. The
company is committed to the prevention of employment discrimination
related to race, religion, color, sex (including sexual
harassment), gender identity, national origin, age, marital status,
disability and military or veteran status, sexual orientation or
any other action covered by federal or applicable state/local
laws.DisclaimerThe pay range for this position starts as listed in
the job posting, but could be higher based on education and
experience. Please note, compensation decisions are dependent on
the facts and circumstances of each opening. We take into
consideration the minimum requirements outlined in the job
description, such as an individual's education, training and
experience, the position's work location, required travel (if any),
and external market conditions when determining the final salary
for potential new hires. Be aware that salary estimates published
via alternate online job boards may not be a true representation of
the actual pay range offered for this position. Please refer to the
Ace Hardware Home Services position description for the accurate
starting pay range information and feel free to discuss this with a
Talent Acquisition professional if you are chosen to move forward
with an interview. This written "Position Description" is not
intended to cover all aspects of the position listed. It is meant
to cover the basic/general essential job functions of a particular
position. Ace Hardware Home Services reserves the right to change
job duties, including essential job functions, according to
business necessity. Associated topics: fitter, install, pipe,
pipefitter, pipelayer, plumb, plumber, plumbing designer, repair,
sprinkler
Keywords: Ace Hardware Home Services, Huntersville , Lead Plumber, Professions , Denver, North Carolina
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