Data Operations Specialist
Company: Disability Solutions
Location: Charlotte
Posted on: October 12, 2024
Job Description:
Job Description:About us:At Bank of America, we are guided by a
common purpose to help make financial lives better through the
power of every connection. Responsible Growth is how we run our
company and how we deliver for our clients, teammates, communities
and shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
developing and delivering data solutions to accomplish technology
and business goals and initiatives. Key responsibilities include
performing code design and delivery tasks associated with the
integration, cleaning, transformation, and control of data in
operational and analytical data systems. Job expectations include
working with stakeholders and Product and Software Engineering
teams to aid with implementing data requirements, analyzing
performance, and researching and troubleshooting data problems
within system engineering domains.Overview:The IT Data Operations
Specialist supports the SACM Operations team which is responsible
to ensure the assets (hardware/software) required to deliver
services are properly controlled, and that accurate and reliable
information about those assets are available when and where it is
needed. The SACM Operations team provides reporting and operational
capability for managing the inventory within the CMDB; including
management of the Remedy internal product
catalog.Responsibilities:
- Works across development teams to contribute to the story
refinement and delivery of data requirements through the delivery
life cycle
- Leverages architecture components in solution development,
codes solutions to integrate, clean, transform, and control data in
operational and analytical data systems per acceptance
criteria
- Builds processes supporting data transformation, data
structures, metadata, data quality controls, dependency, and
workload management and defines and builds data pipelines and
complex data sets to enable data-informed decision making,
identifying and raising risks at all stages of the data engineering
process
- Develops and executes test plans to produce quantitative
results, contributes to existing test suites including integration,
regression, and performance, analyzes test reports, identifies test
issues and errors, and triages underlying causes
- Drives complex information technology projects to ensure
on-time delivery and adheres to team delivery and release
processes
- Identifies, defines, and documents data engineering
requirements, communicating required information for deployment,
maintenance, support, and business functionality
- Works with technology partners and a diverse set of
stakeholders to identify and close gaps in data management
standards adherence, negotiates paths forward, and helps identify
and communicate solutions to complex data problems leveraging
knowledge of information systems, techniques, and processes
- Manage workorder queue for asset management activities within
the CMDB.
- Perform analytical analysis and assessments of data integration
sources into the Master Data Warehouse
- Perform and communicate data consistency and accuracy
assessments across key IT infrastructure SORs
- Drive future data standardization and quality measurements
based on analysis outcomesRequired Qualifications:
- 4+ years' experience in Data Analysis or Data Integration
- SQL skills against industry standard DBMS (Netezza, IBM, DB2,
Oracle, SQL Server)
- Experience with problem management and ability to dive into
root cause analysis.
- Experience with Data quality issues and development of metrics
to support improvement of the data quality
- Basic technology knowledge with regards to terminology and
database methodology.
- Strong interpersonal and business skills to achieve
cooperation/coordination of multiple tasks being performed
- Ability to communicate effectively to multiple levels in
technology organization
- Ability to effectively deal with multiple deadline-driven,
customer-sensitive projects and tasks
- Strong time management and task prioritization skills
- Ability to communicate clearly and concisely verbally and in
writing
- Ability to work with Senior management both on the Technology
as well as Business
- Ability to assess and suggest changes to the Master Model over
time
- Ability to provide input to reporting and integration
requirementsDesired Qualifications:
- ServiceNow ITSM experience
- ITIL 4
- BS/Master's Degree from an Accredited UniversitySkills:
- Analytical Thinking
- Application Development
- Data Management
- DevOps Practices
- Solution Design
- Agile Practices
- Collaboration
- Decision Making
- Risk Management
- Test Engineering
- Architecture
- Business Acumen
- Data Quality Management
- Financial Management
- Solution Delivery ProcessShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Huntersville , Data Operations Specialist, Other , Charlotte, North Carolina
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