Delivery Lead - Technology
Company: Disability Solutions
Location: Charlotte
Posted on: October 7, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:The position will play an
integral role in coordinating, and delivery of defined deliverables
for a larger program which requires engagement from teams across
multiple organizations. This role will include,
communicating/reporting the target outcomes, coordinating delivery,
managing risks, ensuring compliance to standards, and providing
visibility into the health of the program. This role ensures
execution and delivery meets the client's expectations in terms of
the target outcomes, timeline, and cost. Will lead team in planning
project deliverables of multiple strategic initiatives and network
driven programs at one time spread across multiple lines of
businesses (LOB's). Specific focus for this position is Application
Data Controller (ADC) driving the technology program from start to
the finish state in compliance with Enterprise Change Management
policies and standards as defined by the Bank. This position will
in addition be responsible for ensuring proper processes are in
place to manage financials, resources, facilitate sync points
between business and technology leaders across multiple
organizations, as well as Risk and Compliance
partners.Responsibilities:
- Manage program financials and supporting resource
planning.
- Define, manage, and facilitate routines to support project
delivery and resource reporting.
- Takes ownership of the successful implementation of project
scope as agreed upon with the Line of Business Partners.
- Define and manage project budgets.
- Facilitate dependency management/risk management/impediment
removal for the defined deliverables.
- Promote/facilitate communication and collaboration across
organizations to support the deliverable completion and
timeline.
- Manage status updates for the deliverables to stakeholders and
leadership pertaining to delivery, risks/issues, and schedule.
- Ensure that execution is aligned with deliverable requirements
by working with the sponsor/stakeholders.
- Ensure deliverables comply with Enterprise Change Management
standards.
- Support resource planning for delivery/execution
- Documents the success metrics upon project completion
- Assist in resource financial forecasting and resource planning
for delivery/execution
- Work independently, possess a strong process expertise, and
demonstrate strategic thinking and tactical planning with a proven
ability to turn complex ideas into well-structured processes.
- Develop concise and succinct presentations that will influence
dialogue at all levels including the expertise in knowing the fine
balance between detailed and high-level messages.
- Ask the right questions, using tools and visual materials, to
uncover root causes to business challenges, identify opportunities,
and make recommendations.Required Skills:
- 7+ years prior project management experience
- 3-5 years' experience using ITSM/Remedy or similar tool.
- 3-5 years' experience using JIRA and Agile View
- Strong attention to detail with problem solving and
organizational skills.
- Demonstrated ability to communicate (written and verbal) with
internal and external partners.
- Ability to manage and shift priorities as needed.
- Strong risk and governance mindset
- Process design, remediation, and improvement skills
- Project Management skills and disciplines
- Strong relationship management skills to gain buy-in, build
consensus and resolve conflicts timely.
- Strong problem solving and conflict resolution skills in a
cross-functional team.
- Microsoft Office (Word, PowerPoint, Excel) proficient
- Ability to manage multiple priorities for concurrent projects
effectively.
- Strong decision-making skills with an assertive and proactive
communication style
- Must have excellent organizational skills and be able to handle
multiple tasks to meet extremely compressed deadlines.
- Enthusiastic, energetic, determined, and positive - especially
under pressure
- ---Ability to navigate enterprise, research, and resource
information across the bank.Desired Skills:
- Experience supporting and participating in technology change
efforts in project manager role.
- 3 - 5 years of experience as a network or systems engineer
delivering infrastructure services such as DNS, Load Balancing,
Data Connectivity, Firewall, etc.
- Project Management Professional (PMP) Certified
- Visio and process mapping
- Working familiarity with PPRT for program and project
management
- Working familiarity with PCM for initiative financial
management
- Working experience with ServiceNow.Shift:1st shift (United
States of America)Hours Per Week: 40
Keywords: Disability Solutions, Huntersville , Delivery Lead - Technology, IT / Software / Systems , Charlotte, North Carolina
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