Chief People & Culture Officer

Company: The National Council of Young Men's Christian Asso
Location: Charlotte
Posted on: April 17, 2025

Job Description:

The Chief People and Culture Officer (CPCO) serves on the executive leadership team and leads efforts to cultivate a workplace where every person is valued, respected, and empowered to grow.This role is responsible for cultivating a high-trust, purpose-driven, and unified culture rooted in Christian principles and our organizational identity: Lead with Love, Serve with Purpose. The CPCO leads strategic initiatives that empower our people, foster innovation, and advance unity to ensure long-term sustainability and impact across the communities we serve. The CPCO oversees all aspects of the team member experience and helps ensure the YMCA of Greater Charlotte remains a place where people feel they belong and can thrive-spirit, mind, and body.Culture Statement:The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose.We Love unconditionally - showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate Hope- promoting optimism by offering encouragement and practical solutions to challenges. We act with Care & Compassion - listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate Generosity - sharing our time, skills, and resources freely and with joy.We walk in Grace - showing patience and kindness, even in difficult moments. We ignite Faith staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible.Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure Honesty - communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor Humility - leading with a servant's heart by prioritizing the needs of others above our own.Required Qualifications:

• Four-year degree in business, with emphasis (or related experience) in Human Resource Management or Organizational Development.
• Master's degree or SPHR certification required.
• Minimum of fifteen years of progressive Human Resource management experience, including experience leading a team of exempt HR, benefits and payroll professionals.
• Strong business acumen.
• Deep knowledge of Human Resource and/or development fundamentals including compliance, development, team member relations, succession planning and compensation.
• Demonstrated experience leading and developing a team, with continuous growth in knowledge and capabilities.
• Excellent process orientation and ability to provide leadership of improvement plans in the areas of Human Resources, diversity, equity and inclusion, change management, talent acquisition and/or talent development.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Strong skills in change management to support culture and process change.
• Demonstrated ability to diagnose and resolve organizational issues.
• Ability to make effective presentations on controversial or complex topics to all levels of stakeholders.
• Experience working as a C-level or SVP leader, providing executive level Human Resource and/or Organizational Development or Change Management support.
• Experience with multi-location entities.All YMCA team members are expected to maintain a current and active status for all safety, risk, and programming certifications defined by the YMCA of Greater Charlotte.
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Keywords: The National Council of Young Men's Christian Asso, Huntersville , Chief People & Culture Officer, Executive , Charlotte, North Carolina