Regional Director of Operations - Senior Living
Company: Aramark
Location: Asheville
Posted on: October 14, 2024
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Job Description:
Job Description As a Regional Director of Operations you will
plan, manage, and guide contracted services for multiple sites for
a client or for multiple clients normally generating $2-15M in
revenue to meet operating and financial goals, client objectives,
and customer needs. Depending on the client(s), services can
include food service, facility support, custodial services, retail,
lodging, transportation, and more. Our General Managers are capable
operations managers who lead a team to provide excellent service to
our clients. With knowledge of the client?s business, positive
relationship building skills, financial savvy, and a focus on
safety, our team makes a difference every day. Job Responsibilities
The successful Regional Director of Operations: Leads a team that
provides operational expertise in contracted services while
providing hands-on execution management of operations. Manages the
client and community relationships at the location, continually
assessing operations, and developing plans to provide optimal
service and drive employee and customer satisfaction. Builds,
develops, and leads a management team and staff capable of carrying
out organizational objectives. Recommends methods, resources, and
implementation for service improvement and growth based on
understanding of operational needs, capabilities, & contractual
obligations. In partnership with Finance, manages a budget and
assists in the design of improvements to optimize financial
performance and operational productivity. Manages compliance with
all local, state and federal regulations and codes and maintains
all associated records and reports. Ensures compliance with
Aramark's standards of operation including safety standards and
Aramark's Business Conduct Policy at all times. Qualifications In
order to be prepared for this leadership role, qualified candidates
will possess: Bachelor's degree level education highly preferred in
an area of Food Service, Hospitality, Facilities, or Business
Management. The ability to focus on client and customer services,
entrepreneurship and building and growing a strong business is
essential to success in this role. Savvy interpersonal skills to
communicate effectively with clients, senior management, and
Aramark support staff. Comfortable reading, understanding, and
implementing contractual requirements, including identifying
opportunities within contract terms and conditions to address
operational issues. Meaningful experience in service industry,
contract services, or hospitality environment. Proven ability
leading through other managers. Experience in creating and managing
a department budget, financial controls and analysis. Experience
crafting product sales strategies and implementing operational
programs and initiatives. Preferred Qualifications: Experience in a
Long term Care facility. Healthcare Operations. Nursing Home or
Skilled Nursing experience. This role may have physical demands
including, but not limited to, lifting, bending, pushing, pulling
and/or extended walking and standing. This role may also require
uniforms and/or usage of Personal Protective Equipment (PPE).
FS-400. Education About Aramark Our Mission Rooted in service and
united by our purpose, we strive to do great things for each other,
our partners, our communities, and our planet. At Aramark, we
believe that every employee should enjoy equal employment
opportunity and be free to participate in all aspects of the
company. We do not discriminate on the basis of race, color,
religion, national origin, age, sex, gender, pregnancy, disability,
sexual orientation, gender identity, genetic information, military
status, protected veteran status or other characteristics protected
by applicable law. About Aramark The people of Aramark proudly
serve millions of guests every day through food and facilities in
15 countries around the world. Rooted in service and united by our
purpose, we strive to do great things for each other, our partners,
our communities, and our planet. We believe a career should develop
your talents, fuel your passions, and empower your professional
growth. So, no matter what you're pursuing - a new challenge, a
sense of belonging, or just a great place to work - our focus is
helping you reach your full potential. Learn more about working
here at http://www.aramarkcareers.com or connect with us on
Facebook , Instagram and Twitter .
Keywords: Aramark, Huntersville , Regional Director of Operations - Senior Living, Executive , Asheville, North Carolina
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