Associate Director of Service Excellence
Company: VirtualVocations
Location: Asheville
Posted on: October 8, 2024
|
|
Job Description:
A company is looking for an Associate Director of Service
Excellence & Americas Ops Leader.
Key Responsibilities
Build and manage the Digital Customer Experience platform and
service strategies
Ensure client satisfaction by meeting KPIs and service level
agreements
Lead teams responsible for Service Excellence, Workspace services,
and Digital Operations in the Americas
Required Qualifications
Bachelor's Degree
10+ years of IT experience
5+ years of experience leading diverse teams, including remote
groups
3+ years of experience deploying and leading managed service
agreements
Master's degree in a related field is preferred
Keywords: VirtualVocations, Huntersville , Associate Director of Service Excellence, Executive , Asheville, North Carolina
Click
here to apply!
|