Director, Program Manager
Company: Disability Solutions
Location: Charlotte
Posted on: October 6, 2024
Job Description:
Job Description:This job is responsible for overseeing programs
and projects specific to corporate change initiatives that impact
how the bank does business, provides a product or service, or
executes a function. Key responsibilities include serving as the
primary contact to department managers for critical change
initiatives and communicating, influencing, and negotiating
vertically and horizontally to obtain or leverage resources. Job
expectations include delivering executive updates and ensuring
results align to program strategy, simplification, and new
capabilities.
- Will work closely with project sponsors, cross-functional
teams, and assigned technology project managers to develop the
scope, deliverables, required resources, work plan, budget, and
timing for new change initiatives
- Monitors the execution of defined tasks through tracking of
program /project milestones and their statuses, developing
program/project plans, and measuring progress against ongoing key
performance indicators
- Analyzes, evaluates, and overcomes risks, and produces status
reports for managers and stakeholders
- Identifies key requirements for cross-functional teams and
external vendors to perform in alignment with the program/project
objectives
- Works to identify risks and opportunities across multiple
projects, lead/negotiate decision making for efficient and
effective resolution
- Meets with stakeholders to provide transparency into project
issues and decisions on services, builds positive relationships,
asks questions, and uses tools to uncover root causes to
challenges, identify opportunities, and make recommendations.
- Ensures that all applicable Global Change Standards, Enterprise
Procedures and any FLU/CF Procedures are followed
- Acts as the primary point of contact and integration for the
project
- Works to obtain and aligns resources to key project
roles/activities as applicable (e.g., Legal or Risk)
- Works with LOB to identify people/process impacts and provide
deliverables/evidence for ECM governance routines as required
- Partners with Technology on PPRT deliverables including
Tollgates, input of risks/issues and coordinates status of tech
delivery efforts
- Oversees project readiness, change adoption and stakeholder
managementRequired Skills:
- Experience working within Bank's Enterprise Change Policy &
Standards
- Experience with project tools such as JIRA, PPRT and TPAS
- Program / Project Management
- Problem Solving & Consulting
- Written & Oral Presentation Skills
- Practices and encourages inclusive behavior, collaborates and
listens, values differences and practices empathy
- Listens to stakeholder/partner needs and makes decisions/takes
actions that will help them achieve their goals
- Creates a risk culture by holding self and others accountable
for managing risk in daily activities
- Builds partnerships and connects with others across the
organization to achieve sustainable results
- Demonstrates personal resilience and a commitment to continuous
learning
- Influences leadership behaviors in teammates and business
partnersDesired Skills:
- Knowledge of Payment Processing
- Agile Development LifecycleShift:1st shift (United States of
America)Hours Per Week: 40Pay Transparency detailsUS - NY - New
York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and
benefits informationPay range$110,000.00 - $159,100.00 annualized
salary, offers to be determined based on experience, education and
skill set.Discretionary incentive eligibleThis role is eligible to
participate in the annual discretionary plan. Employees are
eligible for an annual discretionary award based on their overall
individual performance results and behaviors, the performance and
contributions of their line of business and/or group; and the
overall success of the Company.BenefitsThis role is currently
benefits eligible. We provide industry-leading benefits, access to
paid time off, resources and support to our employees so they can
make a genuine impact and contribute to the sustainable growth of
our business and the communities we serve.
Keywords: Disability Solutions, Huntersville , Director, Program Manager, Executive , Charlotte, North Carolina
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