Medical Office Receptionist - Mountain Spine Care - FT - Days
Company: Haywood Regional Medical Center
Location: Clyde
Posted on: October 17, 2024
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Job Description:
Greets visitors and communicates with patients and
providers.Coordinates work flow and complies records of office
activities.Completes all aspects of check-in/check-out process.
Enters and updates patient demographics and insurance
information.Collects any copay/coinsurance balances for current
visit and any outstanding balance from patients.Complete
pre-appointment checklists and prepares accordingly.Places,
answers, and directs phone calls and distributes messages.
Including retrieval and distribution of answering service
messages.Keeps office area neat and tidy.
Monitors and maintains log of needed office supplies.Handles
information requests, including reviewing files and records,
answering inquiries, and responding to incoming work
requests.Monitors and addresses all front office task buckets in a
timely manner.Schedule referrals for patients to be seen by other
physicians/specialists as ordered. Send all records needed and
notify patient as needed.Completes other tasks, within scope of
position, as delegated by the practice leads, supervisors, managers
and Market director.Surgery Scheduler:
Schedules all surgical procedures and radiologic procedures ordered
by physicians. Completes required documents: order, consent,
insurance/authorization, coding for procedures and diagnosis codes,
medical chart for hospital. Sets up pre/post-op appointment and
meets with patient to complete all required paperwork.Prior
Authorization/Precertification:
Code for all surgeries and radiologic procedures. Call patient's
insurance company to verify coverage and benefits; check for prior
authorization/precertification requirements prior to any surgery or
radiologic procedure. Send required information with all orders.
Arrange peer-to-peer review when necessary.Minimum Education
High School Diploma or equivalent - PreferredMinimum Work
Experience
Medical front office experience preferred.
Knowledge of medical terminology preferred.Required Skills
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision. Must be able to work in a
stressful environment and take appropriate action.Equal opportunity
and affirmative action employers and are looking for diversity in
candidates for employment: Minority/Female/Disabled/Protected
Veteran
Keywords: Haywood Regional Medical Center, Huntersville , Medical Office Receptionist - Mountain Spine Care - FT - Days, Administration, Clerical , Clyde, North Carolina
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